The Chapter Hotels - The J Hyde Park

Fantastic location 5 mins from Queensway and Bayswater underground. Loads of nice places to eat nearby gorgeous bakery Grainer on Bayswater Main Street . Staff that we did see were friendly and helpful. Room was clean and bed and bedding were super comfortable. Nice bathroom too. Highly recommend.

Room was quite clean and seemed well looked after. Service and employee interaction was alright. Overall decent experience. You get what you pay for I guess.

A very quaint and quiet hotel in an old Victorian house in a lovely neighbourhood, just off a bustling high street and the lovely Kensington gardens. Rooms are modern, clean, and look nothing like an old Victorian house. I would have liked if the rooms had a bench or caddy for luggage. Would definitely go again.

One of the better hotels Ive stayed at in London. Location was great! Walking distance from many popular areas and cafes and well connected to buses and underground. Staff was very nice and polite however one of them did not speak english, this does not work in a hotel where you need to ask questions etc. Toilets were fresh and newly renovated and water pressure was good in the elevator! Only feedback I have is that there is no room service unless you ask and the staff were very difficult to get a hold of. This should be changed to minimum one room cleaning per 3-4 days.

Recently stayed here for 1 night while on an overnight trip to London, this was not the hotel we originally booked, but we were moved here from a sister hotel as this one had more rooms. Staff were friendly and got us checked in quickly, room was plenty big enough and very clean and had all necessary amenities. Location wise it’s absolutely perfect… a very short walk to a high street with multiple shops, restaurants, and a pub, and very close to 2 underground stations on different lines so can get almost anywhere from one of them. Would definitely stay again!

We stayed in this hotel for 2 days. The rooms were cleaned and of London's standard size. The staff were very attentive and helpful. Although we stayed on the 4th floor without a lift, requiring us to climb a flight of stairs, since we were aware of the facilities in advance, we had no complaints. It was almost like a workout! The location was excellent and central; just a 2-minute walk across the road and you're in the expansive Hyde Park, spanning 300 acres

Ignore the bad reviews… if you like something simple then this is the perfect hotel. Bed was so comfy, aircon was working, lovely bathroom, complementary tea and coffee and a coffee machine for you coffee lovers out there. Hotel also very central. Me and partner hope to return in the future and thank you again for a lovely perfect stay.

I was really surprised by the bad reviews because my stay here was excellent. Some people seem a bit unfair – yes, the rooms aren’t very big, but this is London and the price is very reasonable compared to most hotels in the city. My room was perfectly fine, very clean, and the bathroom was modern and spotless, which for me is the most important thing.Also the staff was very lovely they are quite chill but it's fun. I also saw complaints about the heat, but my room had air conditioning and it worked well. Maybe not all rooms are equipped, but mine was perfectly comfortable. The hotel is in a quiet area right on the edge of Notting Hill, which is such a nice location to explore London while also being able to rest peacefully at night. Of course, if you’re staying for a whole week, the room size might feel a little small, but for a few nights it’s ideal. Honestly, for the price and location, this hotel is a great option.